Cookie Policy
Official Page
1. Information We Collect
We collect personal data you provide directly: name, email, phone, billing address, and company details when you engage our services or register for our platform. Automatically collected data includes IP address, browser type, device identifiers, usage patterns (page views, session duration, interaction events) via cookies and similar tracking technologies.
2. How We Use Information
Data processed under legitimate interest (GDPR Art. 6(1)(f)) to: deliver time management consulting and coaching, personalize protocol recommendations, improve service quality through analytics, and communicate administrative updates. Performance of contract (Art. 6(1)(b)) for scheduling and billing. Consent (Art. 6(1)(a)) for marketing comms, which can be withdrawn anytime.
3. Data Sharing & Third Parties
We share with: payment processors (Stripe, PayPal) under DPA; email delivery (Mailchimp, SendGrid) with standard contractual clauses; analytics (Google Analytics with IP anonymization). We do not sell personal data. We may disclose to comply with legal obligations (e.g., subpoena) or protect our rights.
4. Data Retention
Personal data retained for the duration of the service relationship plus 7 years for tax/legal compliance (IRS). Behavioral data retained in aggregated, anonymized form indefinitely for research.
5. Your Rights
Under GDPR/CCPA: access, rectification, erasure, restriction, portability, objection. To exercise, email [email protected]. We respond within 30 days.
6. Security Measures
We implement AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, regular penetration testing, and employee confidentiality agreements.
7. International Transfers
Data stored on AWS US-East with Standard Contractual Clauses for EU/UK users. Privacy Shield certified.
8. Policy Updates
We notify users of material changes via email and on website banner 30 days before effective date.
Effective: May 1, 2023. Last updated: March 15, 2024.